About us
One place for everything your pet needs
We were born to bring order to life with pets: their record, their health, their services and their shopping, on a platform that also backs the people who care for them.
Our purpose
Make caring easy
We bring each pet's record together and connect it to the services it needs, so no vaccine, checkup or emergency depends on memory.
How we work
With those who care
Vets, groomers, walkers, trainers, daycares and shelters. They bring the craft; we bring the technology, the payments and the record.
What drives us
They're family
Every pet is part of a family: with a history, a name, and the right to care that can be looked up at any time.
The brand
A nose that recognizes any animal
Species are different: their sizes, shapes and personalities too. But one feature tells us at once that we're looking at an animal: the snout and the nose.
The e-PetPlace mark abstracts that structure into an essential shape. It isn't a dog, a cat, a hamster or a bird: it stands for the idea of a pet.
What we believe
Your pet's information is yours
You decide what is shared and with whom.
We validate, we don't certify
A person on our team reviews every business before it serves anyone, and we verify every vet’s degree and professional registration. We say so apart from what the business declares.
The pet comes first
What happens in each service goes into its record. The next professional doesn't start from scratch.
Responsible adoption
We work with shelters in Quito so every adoption is supported.
About e-PetPlace
This page exists to answer, plainly, what someone wants to know before trusting us with their pet.
What is e-PetPlace?
A pet care ecosystem. It brings veterinary care, walks, grooming and training together in one place, and connects what happens in each service to a single record for the pet. It is not a directory or a provider search: services are booked and logged inside the platform.
What makes it different?
The subject is the pet, not the transaction. What a vet advises, what happens on a walk and what you buy to feed her all land in the same record. When the next professional sees her, they don’t start from scratch: the history is already written.
Where does it operate?
In Ecuador. We are opening city by city: Quito first, Guayaquil and Cuenca on the way. What isn’t open yet we mark as coming soon, and saying so is part of how we work.
When did it start?
e-PetPlace was built through 2026 and opens to its first group of founding families and businesses in Ecuador that same year. This site is its public introduction.
Who is behind it?
e-PetPlace is operated by SATORI INOV LATAM S.A.S., RUC 1793240435001, based in Quito, Ecuador.
The published legal documents, with their version and date →
How are businesses chosen?
Every business is reviewed and activated by a person on our team before joining, and we verify every vet’s degree and professional registration. We validate, we don’t certify: reviewing a business is not vouching for the quality of its work. What a business says about itself is always shown apart from what we reviewed.
Which pets is it for?
Dogs, cats, birds, rabbits, rodents and fish. The record adapts to the species: what a puppy needs is not what an aquarium needs, and the app behaves differently depending on who it is for.
What does e-PetPlace NOT do?
It does not replace your vet. It does not diagnose. It does not sell prescription medication on its own. And nothing is paid or booked on this site: services are contracted inside the apps.
Want to know more about e-PetPlace?
Write to us if you're a family, a business or a shelter.